In the years since the book I coauthored, Identity Management: A Primer, was published, the identity and access management task has become significantly more complex, and an order of magnitude more important. It has become more complex because of the cloud and the necessity to support mobile devices. It has become more important because the networking solutions of yesteryear are no longer sufficient.
This book seeks to assist the chief information officer (CIO), or better still the chief digital officer (CDO), in grappling with this complexity and leveraging the organization’s identity data to deploy an efficient and secure information technology (IT) environment. Organizations that can accomplish this can potentially realize significant benefits: better staff relations, more secure contractor engagement, more profitable customer relationships, and empowered business units that can finally get real-time information on inventory levels, production rates, market prices, and customer satisfaction. For those organizations that fail to address the identity management challenge, the term “digital transformation” will have a special meaning.